Massage Therapy FAQ
Straight answers to the questions people ask most before booking massage therapy in Langford.
Your questions, answered
How much does a massage cost at Symmetry Wellness?
A 45 minute massage therapy treatment is $104 and a 60 minute treatment is $130. Both prices include GST, and receipts from a Registered Massage Therapist can be submitted to most extended health plans.
Do you direct bill insurance?
Yes. We typically direct bill most major providers, including Pacific Blue Cross, Medavie Blue Cross, Canada Life, Manulife, Desjardins and GroupHEALTH. Bring your plan details to your visit and we will take care of it. If anything comes up with your plan, we will sort it out at your appointment.
Can I book a same-day or last-minute massage?
Yes. Same-day and last-minute openings show up in online booking as soon as they are available, so it is worth checking even if you need a massage today. You can also text 604-223-0303.
How much pressure will you use? Does a massage need to hurt to work?
No. Your massage does not need to be painful to be effective, and generally it should not be. Deep pressure is available if you enjoy it, but the pressure is always your choice. Brief moments of therapeutic intensity are fine, but if you are counting down the minutes until it is over, that is too much.
What happens at my first appointment?
Before your visit you will fill out a short online intake form. At your first appointment we discuss your goals, assess how you move if needed, and agree on a treatment plan together. You stay covered with sheets throughout, only the area being treated is uncovered, and you can ask for changes at any time.
Where do I park, and how do I find the clinic?
The clinic is inside the Coastal Offices building at 328 Wale Rd #132, Langford. Turn off Wale Rd beside the Holiday Inn Express and drive to the back of the building for free parking and the lobby entrance. The lobby is open 9 am to 5 pm. Outside those hours, Carlos will meet you at the entrance.
Do I need a doctor's referral for massage therapy?
You do not need a referral to book with a Registered Massage Therapist. Some extended health plans ask for a doctor's note before they will reimburse massage therapy, so it is worth checking your plan.
Who do you work with?
Everyone. The people Carlos sees range from Olympic, Paralympic and professional athletes to weekend warriors, healthcare workers, people living with chronic pain, and anyone who simply wants an hour to relax. Carlos is also part of the Integrated Support Team for Triathlon Canada.
Can I choose music, quiet or conversation during my session?
Yes, it is your appointment. If you want silence to focus on your breathing, say so. If you would like to chat, that is great too.
Ready when you are
Book online any time, or text 604-223-0303.